Tony Watson is Professor of Organisational and Managerial Behaviour in the Nottingham Business School. He teaches, researches and writes about organisations, managerial work, industrial sociology, human resource activities and management learning processes. His key research interest is with the way managers handle both day-to-day and strategic issues, as human beings who have to manage their own lives, identities, biographies, anxieties and emotions at the same time as trying to shape work activities and relationships. His academic work builds on his personal managerial experience within industrial organisations and on research work carried out in a range of different settings. A special interest is in the value of ethnographic research as a means of investigating the complexities and contradictions, pains and delights of organisational life.