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Managerial Cultural Intelligence and Small Business in Canada
María Teresa de la Garza Carranza 1, Carolyn P. Egri 2
Affiliations
Article Info
1 Instituto Tecnológico de Celaya, Av. Tecnológico y García Cubas SN, Celaya, Gto, México 38060
2 Management and Organization Studies, Faculty of Business Administration, Simon Fraser University, 8888 University Drive, Burnaby, B.C., Canada V5A 1S6
Abstract
This study of 122 executives in Canadian small businesses examined the extent to which managerial cultural intelligence was a contributing factor to the organizational effectiveness of small businesses. We found that the cultural intelligence of small business managers engaged in international business was higher than that of small business managers in domestic-only firms. After controlling for firm entrepreneurial orientation, we found that managerial cultural intelligence was positively related to corporate reputation and employee commitment, but not to the financial performance of small businesses. Further, these relationships were similar for small businesses that conducted international business and those that were domestic-only. For internationalized small businesses, managerial cultural intelligence was not influenced by the international scope of business activities. One implication is that cultural intelligence is a managerial competency that is not restricted to international