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Whitelist Tips

To prevent your email account (such as edu, Gmail, Yahoo, and others) from mistakenly moving emails to the spam or promotions folders, please make sure to add the domain of "@imrpress.com" and "@imrpress.net" to your whitelist after submitting your manuscript. This will ensure smooth communication during the submission and peer review process. Here are some effective tips:

Gmail

Gmail Desktop:

  • Click on the gear icon in the top right corner of Gmail, and select "Settings" from the dropdown list
  • Click the "Filters and Blocked Addresses" tab
  • Click on the "Create a New Filter" link
  • In the window that pops up, enter "@imrpress.com" and "@imrpress.net" in the From field to add us to your allow or safe sender list
  • Click on "Create filter with this search" in the bottom left corner of the popup window
  • Check the box for “Never send it to Spam"
  • Click "Create filter." You will be sent back to the Settings window with a notification saying "Your Filter was created"

If you are using the tabbed inbox, IMR Press emails may go to the 'Promotions' tab. To ensure our newsletters go directly to your Primary inbox:

  • On Desktop:
    • Drag and drop your newsletter to that tab OR right click on the email in your inbox and select Move to Tab > Primary
    • If you get the prompt "This conversation has been moved to "Primary." Do this for all future messages from '@imrpress.com' and '@imrpress.net'?" select Yes
  • On Mobile Web:
    • Select the newsletter in your inbox, tap move from the dropdown menu and select Primary
  • On Gmail App:
    • Tap on the hamburger icon in the top left-hand corner of the screen and select "Promotions" from the menu
    • Open the IMR Press Newsletter
    • Click on the three dots in the topmost right-hand corner of the screen (in the red header bar)
    • Select "Move to," then "Primary"

Yahoo

Yahoo Desktop

  • Go to "Settings" in the top right corner, and click on "More Settings" at the bottom of the menu
  • Click on "Filters" in the left side bar
  • Select "Add new filters" and give your filter a name
  • Under "Set Rules," select "contains" and enter "@imrpress.com" and "@imrpress.net" for the filter value
  • Under "Choose a folder to move to," select "Inbox" from the dropdown
  • Save

Outlook

Outlook Desktop App

  • Right click on any email in your inbox
  • Select Junk > Junk E-mail Options
  • In the Junk E-mail Options pop up window, go to the second tab on the top labeled "Safe Senders"
  • Click "Add"
  • Type in "@imrpress.com" and "@imrpress.net" and click OK
  • Click "Apply" in the bottom right-hand corner of the window
  • Either hit "OK" or close out of the window

Android devices

  • Open your newsletter
  • Tap the picture next to "@imrpress.com" and "@imrpress.net" that displays before the message
  • Tap Add to Contacts
  • Select OK

iOS devices

QQ

  • Open your newsletter
  • Click "Anti-spam" in the email settings and select the "whitelist" option
  • Add the email addresses "@imrpress.com" and "@imrpress.net" to the whitelist
  • Tap Create New Contact

 

If you have any issues or questions about this, feel free to email us at Support@imrpress.com.

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